Information - Planned modification of KELER Group's Complaint Handling Procedure has been published

Dear Clients,

we would like to inform you that planned modification of KELER Group's Complaint Handling Procedure has been published and it is available by clicking the attachement below.

The reason for the modification: Review following the entry into force of MNB Decree No. 16/2026 (VI.3) on detailed rules regarding the form and method of complaint handling by certain financial institutions.

Deadline of Client feedback: 8 August 2026

Sincerely,
KELER Ltd.