Please read KELER CCP's Annual Report!
Beyond the domestic clients, our international clientele is rapidly growing, nowadays reaching 35%
We serve our clients with more than 20 years of experience; which clients are 95% satisfied with our settlement service according to the latest Client Satisfaction Survey.
The state-of-the-art risk management system in line with the provisions of EMIR and intenational standards ensure the safe settlement of finantial intermediaries.
The KELER CCP is continuously looking at extending the markets it settles in order to support the organic growth and expansion of our Clients
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Complaint Handling Procedure The extract of KELER Group's Complaint Handling Regulation Effective from: 18 February 2022
2022_02_18_KELER Group Complaint Handling Regulation (extract) Complaint Handling Procedure.pdf
Power of attorney for submitting a complaint
2022_02_18_POA for submitting a Complaint.pdf
Complaint Handling ProcedureThe extract of KELER Group's Complaint Handling Regulation
Effective from: 15 January 2021
2021_01_15_KELER-Group_Complaint-Handling-Procedure.pdf
Effective from: 1 August 2019
2019_08_01_KELER-Group_Complaint-Handling-Procedure.pdf
Effective from: 27 August 2018
2018_08_27_KELER-Group_Complaint-Handling-Procedure.pdf
Effective from: 9 July 2018
2018_07_09_KELER-Group_Complaint-Handling-Procedure.pdf
Effective from: 11 December 2017
2017_12_11_KELER Group_Complaint Handling Procedure.pdf
Effective from: 21 August 2017
2017_08_21_KELER Group_Complaint Handling Procedure.pdf
Complaint Handling ProcedureThe extract of KELER Group's Complaint Management Regulation
Effective from: 5 September 2015
2015_09_05_KELER Group_Complaint Management Regulation_extract.pdf
Effective from: 1 December 2014
2014_12_01_KELER Group_Complaint Management Regulation_extract.pdf
Effective from: 1 August 2013
2013_08_01_KELER Group_Complaint Management Regulation_extract.pdf